KeenOwl considers all personal customer,
child and purchase information we receive as confidential and does
not sell or share it with others. Personal information includes
name, physical address, email address, phone number, birth date
and other information not publicly available, such as that which
is provided to personalize a storybook. We limit access to personal
information to our employees and vendors who need it to provide
the products or services you have requested.
KeenOwl makes no such warrants or representation for other
businesses or organizations whose website can be accessed from
links contained on KeenOwl.com.
This policy covers how KeenOwl treats personal
information that KeenOwl.com collects and receives,
including information related to your past use
of KeenOwl.com. Personal information is information
that is not otherwise publicly, including name,
address, email address, birth date and phone number.
This policy does not apply to the practices of
companies that KeenOwl does not own or control.
Information Collection and Use
Using KeenOwl.com does not require registration,
however, we do collect an email address so that
we might personalize and make more efficient the
experience of a return customer. KeenOwl.com may
ask for and collect personal information to enter
a promotion or sweepstakes. KeenOwl may combine
information we collect with information we obtain
from business partners or other companies.
During the personalization of a life lesson story,
the only personal information required is a child’s
first name, gender and date of birth. This information
is kept in a secure database to make any subsequent
orders with us more efficient. Additional information
which may be collected, such as a child’s hometown,
favorite color, favorite food and friends’ names,
may be collected to personalize a specific story.
KeenOwl collects a customer’s personal information
during a transaction, but we do not store credit
card or other payee information after the transaction
KeenOwl receives and records an IP address, page
requests and KeenOwl.com cookie information from
KeenOwl uses information for the following general
purposes: to customize the advertising and content,
to fulfill requests for products and services,
to improve our services, to contact you, to conduct
research, and to provide anonymous customer reports
for internal planning purposes.
New plans for marketing communications, primarily
via email, may be generated from time to time.
Recipients of our marketing emails can opt out
of receiving future marketing communications from
these new categories or they can unsubscribe by
following instructions contained in the messages
We reserve the right to send you certain communications
relating to KeenOwl such as service announcements,
administrative messages and KeenOwl.com updates.
KeenOwl will not contact or market to minors.
Information Sharing and Disclosure
KeenOwl will not rent, sell or share personal
information with others, except to provide the
products or services requested, when we have permission,
or under the following circumstances:
- Responding to subpoenas, court orders, or legal
process, or to establish or exercise our legal
rights or defend against legal claims;
- Sharing information in order to investigate,
prevent, or take action regarding illegal activities,
suspected fraud, situations involving potential
threats to the physical safety of any person, violations
by law; or
- Transferring information if KeenOwl is acquired
by or merged with another company. In this event,
KeenOwl will notify you before such information
KeenOwl.com may set and access KeenOwl.com cookies
on your computer.
Confidentiality and Security
KeenOwl.com is web hosted by Yahoo!’s secure web
hosting and ecommerce infrastructure. As such,
all transactions are 128-bit encrypted and physical,
electronic, and procedural safeguards are in place
to comply with federal regulations related to the
protection of personal information.
Deleting Your Account Information
Your personal information will deleted from our
databases upon request by contacting Customer Service.
We will acknowledge and process all such requests
within ten (10) business days.
KeenOwl may update this policy. We will
notify you about significant changes by email or
by a notice posted on our site
Questions and Suggestions
If you have questions or comments regarding our
contact us in writing at:
P.O. Box 6013
Somerset, NJ 08875